Covers what Root Cause Analysis (RCA) is and common RCA program problems and best practices. Introduces two RCA tools: ABS Group’s Task Triangle and the SOURCETM Methodology Flowchart.
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Course can be viewed for one year from date of purchase. Certificate available upon completion of course.
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Root Cause Analysis
Covers what Root Cause Analysis is and common RCA program problems and best practices. Introduces two RCA tools: ABS Group’s Task Triangle and the SOURCETM Methodology Flowchart.
Lesson 1: RCA definition and approach
Lesson 2: ABS Group’s task triangle
Lesson 3: Common RCA problems and best practices
Lesson 4: SOURCE methodology flowchart
Lesson 5: RCA application questions
Duration: 30 minutes