This is a combined course of:
- Root Cause Analysis and Incident Investigation (Course 120)
Learn to use the license-fee-free SOURCE™ root cause analysis (RCA) methodology for investigating incidents. This methodology will help you initiate a root cause analysis incident investigation, gather data for investigating all types of incidents, collect data through interviews and parts analyses, apply powerful techniques (timelines, cause and effect trees, Root Cause Map™, and 5-whys) for causal factor and root cause identification. Avoid future incidents by developing appropriate recommendations using our four-level recommendation development guidance to address each of the causal factors and root causes, structure reports for optimum effectiveness, develop your data-trending process to identify systemic problem areas, and more. You’ll walk away with your course notebook, a copy of our Root Cause Analysis Handbook, our Excel and Visio templates, and access to our on-line resources for you and your entire organization – no licensing fees to pay.
- Advanced Root Cause Analysis (Course 122)
This advanced 2-day follow on course to our standard 3-day RCA course (Course 120) allows attendees to learn advanced techniques and gain additional insight from our experienced investigators. Although we cover core topics in every offering, the course content is tailored each time to address the specific needs of the participants. We solicit input from each of the participants in advance so we can address the key concerns and issues of each attendee. You will participate in additional workshops related to timelines, cause and effect trees, interviewing, physical data analysis plans, near-miss definitions and reporting, and trending. Attendees also receive an overview of how to structure an effective investigation program for their company, including how to define near misses, train others to recognize and report incidents, classify incidents for assigning the appropriate investigator(s), and trend data. You will take back to your company an example of a successful incident reporting and investigation program.
Duration: 5 days total (Course 120 Monday-Wednesday) and Course 122 (Thursday and Friday)
3.2 CEUs, 3.2 COCs
Mr. Lee Vanden Heuvel - Manager of Incident Investigation/Root Cause Analysis Services and Senior Risk/Reliability Engineer, ABS Consulting
Ms. Julie Ott - General Manager, ABS Consulting
Mr. James Rooney - Director of Training Services - Safety, Risk & Compliance, ABS Consulting
Mr. Don Lorenzo - Senior Technical Director of Onsite Training, ABS Consulting
Gay-Ellen Stulp - Instructor, ABS Consulting